Refund policy

If you are not happy with the products you have purchased, we are happy to refund products within 7 days of delivery.
All items must be in a sealed & saleable condition.
Frozen items can not be returned under any circumstances

We can not be held responsible for any costs incurred for returning items.

Please send all returns to
Freeze N Spice
Unit 15c Lower Ground Floor Units
Back Bantry Street
Bolton
BL3 6AP 

If you would like an item exchanged please note you will be responsible for paying for both the return and also the exchange item sent out to you.

If you have any further questions feel free to contact us on
info@freezenspice.co.uk

We reserve the right to refuse a refund if goods are damaged or not in a saleable condition.

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